Contact info

K's Koiffure Hair & Beauty Salon

138 Bensham Lane, Thornton Heath, Croydon CR7 7EN

tel:  0208 664 3872

email:  info@kskoiffure.com

                  Opening hours        

Mon                10:00am  - 7:00pm

Tue                  10:00am  - 7:00pm

Wed                10:00am  - 7:00pm

Thurs               10:00am -  8:00pm

Fri                     9:00am  -  7:00pm

Sat                    9:00am  -  6:00pm

Sun                           closed

Booking & Cancellation Policies

At K's Koiffure Salon appointments are very important to us. Our booking & cancellation polices are to provide better and more efficient service to all our clients. 

Booking Policy

  • A 50% deposit is required when booking any future hair appointments at the K's Koiffure Salon​

  • Your deposit is only refundable if notice of cancellation is received 24hrs before your hair appointment

  • In the event that you are unable to pay your deposit at the time of making your appointment, our friendly receptionist will call 2 days before to secure your payment by card.

  • In the event that no deposit has been paid to secure an appointment, we reserve the right to release your time slot to another client. 

Cancellation Policy

Time is important to everyone. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. We kindly ask that any changes or cancellations are made within 24 hours of your scheduled appointment. Late cancellations may be subject to a fee of 50% of your scheduled appointment. Cancellations will not be accepted via e-mail.

NO-SHOW 

Any appointment that a client fails to call and adjust or cancel will be considered a “no-show.” Any appointment that is cancelled without the requested 24 hours notice may also be considered under this policy.

Thank you for your understanding & cooperation 

The K's Koiffure Team 

Late Arrival Policy

We firmly believe in the value of your time and make a conscious effort to avoid long waiting periods in the salon. Thus, out of respect for our clientele, services for clients arriving more than fifteen minutes late will be honored only at salon discretion.(10% charge when 15 min late)